What are the main benefits of using IQOS products over traditional cigarettes?

IQOS devices heat tobacco instead of burning it, resulting in a less harmful exposure to harmful chemicals, reduced odor, and an overall smoother experience.

Are IQOS products available for direct purchase in Dubai?

Yes, you can find a variety of IQOS devices available for purchase online and at select retail locations throughout Dubai.

Is there a warranty offered on IQOS devices purchased in Dubai?

Absolutely! All our IQOS devices come with a warranty to ensure your satisfaction and peace of mind with your purchase.

Can I pay for my IQOS device through Cash on Delivery?

Yes, we offer Cash on Delivery as one of the payment options when purchasing IQOS products across the UAE.

How do I maintain my IQOS device for optimal performance?

Regular cleaning and proper charging will keep your IQOS device functioning effectively. We recommend following the manufacturer’s guidelines for maintenance.

Are there any age restrictions for purchasing IQOS products in Dubai?

Yes, you must be at least 18 years old to purchase or use any tobacco-related products, including IQOS devices.

Where can I find more information about the different types of IQOS devices?

You can visit our website or contact customer service for detailed descriptions and comparisons of each device’s features and benefits.

Can I return or exchange my IQOS product if I'm not satisfied?

We have a return policy that allows exchanges or returns within a specific time frame if you’re not completely satisfied with your purchase, subject to certain conditions.